Service Availability

This status page provides updates about the ReportingCloud service availability.

  • Web API

    https://api.reporting.cloud/
  • Portal

    https://portal.reporting.cloud/
  • Backend


Reported Incidents

Web API

Resolved

Monday, May 18 2020 @ 10:40:01 AM

This incident has been resolved.

Identified

Monday, May 18 2020 @ 10:25:01 AM

We are currently observing slowdown issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.

Web API

Resolved

Wednesday, April 01 2020 @ 12:49:04 AM

This incident has been resolved.

Identified

Wednesday, April 01 2020 @ 12:29:02 AM

We are currently observing slowdown issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.

Web API

Resolved

Tuesday, March 03 2020 @ 02:52:58 PM

This incident has been resolved.

Identified

Tuesday, March 03 2020 @ 02:37:44 PM

We are currently observing slowdown issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.

Web API

Resolved

Thursday, February 06 2020 @ 11:18:17 AM

This incident has been resolved.

Identified

Thursday, February 06 2020 @ 10:49:48 AM

We are currently observing slowdown issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.

Web API

Resolved

Thursday, January 23 2020 @ 03:55:41 PM

We identified the problem on one load balancer back pool. The problem has been solved and monitoring the traffic.

Monitoring

Thursday, January 23 2020 @ 03:35:04 PM

We are currently observing issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.

Identified

Thursday, January 23 2020 @ 03:34:59 PM

We are currently observing issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.

Web API

Resolved

Monday, August 05 2019 @ 03:42:24 PM

This issue has been resolved in all ReportingCloud nodes.

Identified

Monday, August 05 2019 @ 03:42:00 PM

We saw issues with specific templates containing shapes (drawings). They got rendered as white rectangles. In case, these drawings were positioned on top of text, the text was covered by the drawing. This issue has been fixed.

Web API

Resolved

Monday, July 01 2019 @ 07:35:56 AM

This incident has been resolved.

Identified

Monday, July 01 2019 @ 07:20:58 AM

We are currently observing slowdown issues with our service. We are working on identifying the problems to resolve the issue and will update the status as information becomes available.